The Customer Care Associate is responsible for ensuring effective processing and logistics flow of orders in Poland while providing excellent customer service
Job Summary
The Customer Care Associate is responsible for ensuring effective processing and logistics flow of orders in Poland while providing excellent customer service.
This role partners with multiple internal teams to facilitate customer account maintenance and issue resolution, contributing to process improvement initiatives.
Fortive Corporation fosters a diverse and inclusive culture focused on growth, innovation, and collaboration, supporting employees with learning and development opportunities.
Matching Summary
The Customer Care Associate is responsible for ensuring effective processing and logistics flow of orders in Poland while providing excellent customer service.
Skills & Requirements
Must-have
Order management processing
Customer inquiry handling
Microsoft Office proficiency
Oracle and Salesforce experience
Bilingual English and Polish
Sales order tracking
Compliance with regulations
Nice-to-have
Positive, can-do mentality
Strong interpersonal communication
Good organizational skills
Self-starter and team player
Keen eye for detail
Key Requirements
Intermediate vocational degree/MBO
Familiarity with order management and credit processes
Proficient in English and Polish
Experience with Microsoft Office, Oracle, Salesforce
Successful completion of drug screen and background check