This role serves as the L3 escalation point for complex Okta incidents and advanced authentication issues within a mission-critical technology environment
Job Summary
This role serves as the L3 escalation point for complex Okta incidents and advanced authentication issues within a mission-critical technology environment.
The position involves managing major incidents, supporting Okta agent deployments, and maintaining comprehensive documentation and runbooks for the team.
Kyndryl offers a flexible, supportive culture with opportunities for career growth, certifications across major cloud platforms, and a strong emphasis on belonging.
Matching Summary
This role serves as the L3 escalation point for complex Okta incidents and advanced authentication issues within a mission-critical technology environment.
Skills & Requirements
Must-have
8-12 years IAM experience
Okta administration expertise
MFA SSO authentication troubleshooting
SAML OAuth OIDC LDAP integrations
P1 P2 incident management
Okta agent deployment maintenance
Nice-to-have
Automation experience preferred
Growth mindset and customer focus
Inclusive borderless work style
Mentoring L2 administrators
Audit compliance participation
Key Requirements
8-12 years in IAM Security or System Administration
1-2 years hands-on Okta administration
Okta Certified Professional or Administrator certification
Security certifications desirable
Experience with incident change problem management processes