Customer Service Agent With German And Italian (m/f/d)

Capita

Kraków, Poland
**
German and italian at min. c1 level
Customer oriented attitude
Excellent organizational and communication skills
** Capita is seeking a Customer Service Agent fluent in German and Italian to join their Kraków team. The role involves providing exceptional customer care via phone and email while supporting various administrative tasks. The company offers a competitive salary, comprehensive benefits, and a positive work environment. **

Job Summary

  • You will be providing excellent levels of customer care and satisfaction by successfully handling a variety of unique phone and email enquiries.
  • Supporting customer through different channels (inbound calls and messages), analysing and solving customer’s queries, and sharing information on administrative and technical requests.
  • Competitive salary + performance bonus, permanent contract, medical healthcare, group insurance, and benefit systems are offered.

Matching Summary

Match Score: 75

** Capita is seeking a Customer Service Agent fluent in German and Italian to join their Kraków team. The role involves providing exceptional customer care via phone and email while supporting various administrative tasks. The company offers a competitive salary, comprehensive benefits, and a positive work environment. **

Skills & Requirements

Must-have

  • German and Italian at min. C1 level
  • Customer oriented attitude
  • Excellent organizational and communication skills
  • Good knowledge of MS Office
  • Willingness to work in shifts

Nice-to-have

  • Opportunity to become Internal Trainer
  • Positive atmosphere with excellent work-life balance

Key Requirements

  • German and Italian at min. C1 level

Work Rights

Not specified

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