Job Summary

• The role involves leading a diverse team to help customers adopt industry-leading 3D design, engineering, and entertainment software through troubleshooting and solutions.
• Responsibilities include measuring performance against service levels, investigating escalated issues, and managing employee development and onboarding programs.
• The company offers a competitive compensation package including base salaries, annual cash bonuses, stock grants, and a comprehensive benefits package.

Matching Summary

Salary

Base: Based on candidate's experience and geographic location; Bonus/Equity: Annual cash bonuses and stock grants included; Benefits: Comprehensive benefits package offered

Skills & Requirements

Key Requirements

• Bachelor's degree or equivalent work experience
• Ten years of management experience in customer technical support
• Proficient in CRM and knowledge-capture tools
• Knowledge of AutoCAD
• Strong written and verbal English communication skills

Work Rights