Base: $24.00 hourly; bonus/equity: not specified; ...
Supervise concessions operations
Manage front-line team members
Monitor sales and service metrics
The Concessions Floor Supervisor is responsible for overseeing day-of-event operations for an assigned level or zone of concessions at Rogers Centre, ensuring safe, efficient, and guest-focused service in alignment with Legends’ standards
Job Summary
The Concessions Floor Supervisor is responsible for overseeing day-of-event operations for an assigned level or zone of concessions at Rogers Centre, ensuring safe, efficient, and guest-focused service in alignment with Legends’ standards.
This role supports revenue and profitability goals and partners closely with Concessions Managers and other departments to deliver a seamless event-day experience.
Legends Global is committed to an inclusive environment where team members can be authentic, make an impact, and grow their careers.
Matching Summary
The Concessions Floor Supervisor is responsible for overseeing day-of-event operations for an assigned level or zone of concessions at Rogers Centre, ensuring safe, efficient, and guest-focused service in alignment with Legends’ standards.
Salary
Base: $24.00 hourly; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
supervise concessions operations
manage front-line team members
monitor sales and service metrics
enforce health and safety policies
operate POS and electronic payments
adjust staffing based on event flow
Nice-to-have
collaborate with managers and peers
promote guest satisfaction culture
provide coaching and feedback
work in a fast-paced environment
handle guest concerns professionally
Key Requirements
previous supervisory experience in concessions or hospitality
familiarity with unionized work environments
Smart Serve certification
minimum legal serving age in Ontario
knowledge of POS operation and inventory control
ability to work flexible hours including evenings and weekends