Customer Experience Advisor

Veolia

Birchwood Park, Warrington, GB
Competitive salary; benefits: veolia benefits + pe...
Answering inbound calls and emails
Personalised customer solutions
Building customer relationships
Answering and recording all inbound calls and emails - ensuring resolutions are arranged and communicated effectively

Job Summary

  • Answering and recording all inbound calls and emails - ensuring resolutions are arranged and communicated effectively.
  • Always putting our customers first and finding personalised solutions to meet their needs.
  • We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

Matching Summary

Answering and recording all inbound calls and emails - ensuring resolutions are arranged and communicated effectively.

Salary

Competitive salary; Benefits: Veolia benefits and pension; Not specified

Skills & Requirements

Must-have

  • Answering inbound calls and emails
  • Personalised customer solutions
  • Building customer relationships
  • Adhering to data protection regulations
  • Google Office Applications proficiency
  • Friendly telephone manner

Nice-to-have

  • Passion for personal growth
  • Curious and proactive attitude
  • Thrive under pressure
  • Can-do approach
  • Commitment to exceeding expectations

Key Requirements

  • Proven ability to put customer first
  • Basic understanding of business finance
  • Basic understanding of customer profitability
  • Speed of typing

Work Rights

Not specified

Tailored Resume

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