O/n Merchandising Lead

Walmart

Crystal Lake, IL, United States
$23.00 to $31.00 ph; bonus/equity: performance-bas...
Member service and support
Assigning duties to associates
Training associates on processes
Provides member service by acknowledging the member and identifying member needs; providing guidance and support to members regarding self-service technology; assisting members with purchasing decisions; locating merchandise; resolving member issues and concerns; and promoting the company's products and services

Job Summary

  • Provides member service by acknowledging the member and identifying member needs; providing guidance and support to members regarding self-service technology; assisting members with purchasing decisions; locating merchandise; resolving member issues and concerns; and promoting the company's products and services.
  • Assists management with the supervision of associates in assigned area of responsibility by assigning duties to associates; communicating goals and feedback; training associates on processes and procedures; providing direction and guidance to associates on member service approaches and techniques to ensure member complaints and issues are resolved according to company guidelines.
  • At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

Matching Summary

Provides member service by acknowledging the member and identifying member needs; providing guidance and support to members regarding self-service technology; assisting members with purchasing decisions; locating merchandise; resolving member issues and concerns; and promoting the company's products and services.

Salary

$23.00 to $31.00 per hour; Bonus/Equity: performance-based bonus awards; Benefits: Health, Financial, Paid Time Off, and other benefits

Skills & Requirements

Must-have

  • member service and support
  • assigning duties to associates
  • training associates on processes
  • maintaining safety of facility
  • merchandise presentation
  • monitoring food and merchandise quality

Nice-to-have

  • embraces differences in people
  • builds strong and trusting relationships
  • demonstrates curiosity and desire to learn
  • acts in a selfless manner

Key Requirements

  • 6 months retail experience
  • 6 months customer service experience
  • Must be 18 years of age or older

Work Rights

Not specified

Tailored Resume

Cover Letter