Senior Instructional Designer, Customer Education

Harvey

New York, United States
$112,200 - $151,800 usd; not specified; not specif...
Remote
Instructional design for saas
Video production end-to-end
Adult learning principles
Design and build educational content and courses for Harvey Academy, our customer-facing learning platform

Job Summary

  • Design and build educational content and courses for Harvey Academy, our customer-facing learning platform.
  • Own development of courses, videos, interactive modules, and written resources from concept through delivery.
  • Collaborate with Product, Engineering, and User Operations teams to translate technical features into accessible learning materials.

Matching Summary

Design and build educational content and courses for Harvey Academy, our customer-facing learning platform.

Salary

$112,200 - $151,800 USD; Not specified; Not specified

Skills & Requirements

Must-have

  • Instructional design for SaaS
  • Video production end-to-end
  • Adult learning principles
  • AI tools for content creation
  • LMS and e-learning authoring tools

Nice-to-have

  • Creative problem-solving
  • Push for excellence
  • Thrive in ambiguity
  • Passion for education
  • Experience in regulated industries

Key Requirements

  • 5+ years instructional design experience
  • Proven video production experience
  • Familiarity with ADDIE/SAM frameworks
  • Experience with Skilljar/Articulate 360
  • Portfolio of instructional content

Work Rights

Not specified

Tailored Resume

Cover Letter