Manager, Process Management, Hardware Strategy (hybrid)

Capital One

Richmond, VA, US
Base: $122,100 - $139,400 (richmond, va); bonus/eq...
Hybrid (3 days in office, 2 days remote)
5 years process or project management experience
3 years google sheets or microsoft excel experience
Strategic forecasting for atm and non-atm hardware
Capital One is seeking a Manager of Process Management for Hardware Strategy to oversee the evolution of customer touchpoints, focusing on hardware lifecycle management and data analysis. The role requires strong project management skills, technical intuition, and experience in hardware procurement

Job Summary

  • This role leads the evolution of physical customer touchpoints by ensuring the hardware fleet is modern, functional, and aligned with user needs.
  • The successful candidate will build complex data models to predict hardware lifecycles and translate performance metrics into actionable roadmaps.
  • Candidates must possess advanced Google Sheets mastery to audit datasets, identify logic errors, and mitigate risks during hardware rollouts.

Matching Summary

Match Score: 85

Capital One is seeking a Manager of Process Management for Hardware Strategy to oversee the evolution of customer touchpoints, focusing on hardware lifecycle management and data analysis. The role requires strong project management skills, technical intuition, and experience in hardware procurement.

Salary

Base: $122,100 - $139,400 (Richmond, VA); Bonus/Equity: Performance based incentive compensation including cash bonuses and/or LTI; Benefits: Comprehensive health, financial, and well-being benefits

Skills & Requirements

Must-have

  • 5 years Process or Project Management experience
  • 3 years Google Sheets or Microsoft Excel experience
  • Strategic forecasting for ATM and non-ATM hardware

Nice-to-have

  • High data IQ to spot spreadsheet anomalies
  • Understanding of physical hardware impact on digital sentiment
  • Lean or Six Sigma certification

Key Requirements

  • High School Diploma or equivalent
  • Minimum 5 years in Process or Project Management
  • Minimum 3 years using Google Sheets or Excel
  • Not eligible for visa sponsorship

Work Rights

Must have US work authorization; No sponsorship available

Tailored Resume

Cover Letter