Consumer Banking Training Specialist

221

Base: $19.80ph - $23.00ph; bonus/equity: 10% cash ...
Fully remote
2 years training development experience
In-person and remote training delivery
Learning management system proficiency
Axos Bank is seeking a Consumer Banking Training Specialist to design and deliver training programs for onboarding and skill enhancement. The role involves leveraging AI insights to improve frontline performance and enhance the overall training experience

Job Summary

  • The role involves supporting the design, development, and delivery of onboarding, refresher, and upskilling training curriculum for Consumer Banking support members.
  • Candidates will leverage AI insights to identify knowledge gaps and drive content development to enhance the internal knowledge base and customer experience.
  • Eligible employees receive an annual discretionary cash bonus target of 10%, a restricted stock units bonus target of 10%, and comprehensive benefits including medical, dental, vision, and 401(k) matching.

Matching Summary

Match Score: 85

Axos Bank is seeking a Consumer Banking Training Specialist to design and deliver training programs for onboarding and skill enhancement. The role involves leveraging AI insights to improve frontline performance and enhance the overall training experience.

Salary

Base: $19.80/Hr - $23.00/Hr; Bonus/Equity: 10% Cash Target + 10% RSU Target; Benefits: Medical, Dental, Vision, Life, 401(k) Match

Skills & Requirements

Must-have

  • 2 years training development experience
  • In-person and remote training delivery
  • Learning Management System proficiency
  • Microsoft Office Suite proficiency
  • Call center coaching experience

Nice-to-have

  • Bachelor's degree preferred
  • AI enablement knowledge
  • Fast-paced environment adaptability
  • Project management skills
  • Root cause analysis expertise

Key Requirements

  • High School Diploma required
  • At least 2 years in training development role
  • Experience with Learning Management Systems
  • Proficiency in Microsoft Office Suite

Work Rights

Not specified

Tailored Resume

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