Customer Banking Specialist - Penrith

CBA (Commonwealth Bank)

Penrith, Australia
Proven experience in customer service
Excellent communication skills
Ability to articulate financial terms clearly
As the public face of CommBank, you will deliver a seamless banking experience to over 10 million customers

Job Summary

  • As the public face of CommBank, you will deliver a seamless banking experience to over 10 million customers.
  • You will have in-depth conversations with customers to support their overall banking needs including Home Loans and Business Banking.
  • The role involves completing Financial Health Checks to assess customer needs and identify changes while championing a risk-adverse culture.

Matching Summary

As the public face of CommBank, you will deliver a seamless banking experience to over 10 million customers.

Skills & Requirements

Must-have

  • Proven experience in customer service
  • Excellent communication skills
  • Ability to articulate financial terms clearly

Nice-to-have

  • Interest in building a career with CommBank
  • Genuine interest in improving financial wellbeing
  • Ability to work in busy retail environment

Key Requirements

  • Experience in Financial Services, Retail or Hospitality
  • Availability for predetermined Part Time roster (13.5 hours per week)
  • Ability to ask the right questions and act with integrity

Work Rights

Not specified

Tailored Resume

Cover Letter