Technology Support Specialist

Cuffe & Taylor

Berlin, Germany
Fully remote
Knowledge of wired and wireless networking
Experience with microsoft operating systems
Ability to install ticketmaster proprietary software
The Technology Support team provides critical technical support and installations services across various business units and client bases for major events and festivals

Job Summary

  • The Technology Support team provides critical technical support and installations services across various business units and client bases for major events and festivals.
  • This role involves installing and supporting a wide range of hardware and software solutions, including ticket printers, handheld devices, and network equipment, both remotely and on-site.
  • Ticketmaster is part of Live Nation Entertainment, the world's largest live entertainment company, offering a diverse culture driven by accessible leaders and enthusiastic teams.

Matching Summary

The Technology Support team provides critical technical support and installations services across various business units and client bases for major events and festivals.

Skills & Requirements

Must-have

  • Knowledge of wired and wireless networking
  • Experience with Microsoft Operating Systems
  • Ability to install Ticketmaster proprietary software
  • Clean Driving Licence required
  • Remote and on-site troubleshooting skills

Nice-to-have

  • Passion for live entertainment industry
  • Strong verbal and written communication skills
  • Experience working in pressurized festival environments
  • Ability to lead third-party contractors
  • Proactive maintenance mindset

Key Requirements

  • Clean Driving Licence
  • Knowledge of Android/iOS app-based software
  • Problem solving and analytical skills

Work Rights

Not specified

Tailored Resume

Cover Letter