Customer Banking Specialist - Helensvale

CommBank

Helensvale, Queensland, Australia
Respond to transactional banking needs
Process deposits, withdrawals, transfers
Conduct financial health checks
Deliver a seamless banking experience to over 10 million personal and small business customers

Job Summary

  • Deliver a seamless banking experience to over 10 million personal and small business customers.
  • Process a range of transactions, conduct financial health checks, and educate customers on digital banking solutions.
  • Engage in meaningful conversations to support customers' broader banking needs, including Home Loans, Business Banking, and Financial Advice.

Matching Summary

Deliver a seamless banking experience to over 10 million personal and small business customers.

Skills & Requirements

Must-have

  • Respond to transactional banking needs
  • Process deposits, withdrawals, transfers
  • Conduct financial health checks
  • Assist with cash handling
  • Educate on digital banking solutions
  • Follow bank processes and procedures

Nice-to-have

  • Genuine passion for customer service
  • Improve financial wellbeing of customers
  • Ask the right questions
  • Excellent communication skills
  • Collaborative team culture
  • Work in a busy retail environment

Key Requirements

  • Entry-level position in Banking
  • Ability to work predetermined roster
  • Part-time permanent role

Work Rights

Not specified

Tailored Resume

Cover Letter