Airfreight Customer Service (Export) [SL]

WECRUIT PTE. LTD.

Singapore, Singapore
End-to-end airfreight forwarding operations
Shipment documentation and billing
Customs clearance coordination
The role involves managing the complete lifecycle of airfreight shipments from booking to job closure while ensuring compliance with regulations

Job Summary

  • The role involves managing the complete lifecycle of airfreight shipments from booking to job closure while ensuring compliance with regulations.
  • Candidates will act as the primary point of contact for customers, resolving operational issues and providing timely updates on complex shipments.
  • The position requires close coordination with airlines, trucking partners, and customs authorities to maintain efficient service delivery standards.

Matching Summary

Match Score: 85

The role involves managing the complete lifecycle of airfreight shipments from booking to job closure while ensuring compliance with regulations.

Skills & Requirements

Must-have

  • End-to-end airfreight forwarding operations
  • Shipment documentation and billing
  • Customs clearance coordination
  • Airlines and ground handling agent liaison
  • SLA and KPI performance monitoring

Nice-to-have

  • Process improvement initiative experience
  • Mentoring junior staff members
  • Proactive issue resolution skills
  • High-value shipment management

Key Requirements

  • Experience in airfreight forwarding
  • Knowledge of customs clearance procedures
  • Strong documentation management skills

Work Rights

Not specified

Tailored Resume

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