Serve as the primary bridge between Business Owners and Information Technology (IT), managing complex systems to ensure they meet evolving business requirements
Job Summary
Serve as the primary bridge between Business Owners and Information Technology (IT), managing complex systems to ensure they meet evolving business requirements.
Oversee the FMCDealer Community, implementing strategies to increase engagement and provide a collaborative space for dealer peer-to-peer support.
As an established global company, we offer the benefit of choice in your Ford future, including comprehensive medical, dental, vision, and family benefits, as well as a vehicle discount program and tuition assistance.
Matching Summary
Serve as the primary bridge between Business Owners and Information Technology (IT), managing complex systems to ensure they meet evolving business requirements.
Skills & Requirements
Must-have
FMC Dealer platform product lead
Message Center communications development
IT Security liaison
online mail-merge reporting
FMCDealer Community management
enterprise-level CMS experience
Nice-to-have
Ford+ Behaviors
high-energy dynamic team culture
Product Management Mindset
User-centric design principles
guiding users through digital transformations
Key Requirements
Bachelor's degree required
Proven ability to model Ford+ Behaviors
Established track record with franchised dealer network
Experience balancing strategy with tactical execution
Experience managing multiple complex projects
Track record of implementing new processes
Experience using metrics and analytics
Ability to interface effectively with management
Proficiency in JIRA, Microsoft Forms, Microsoft Office Suite
Exceptional oral, written, and presentation skills