$20.41 usd hourly; not specified; not specified ph
Not specified (assumed to be on-site based on job description).
Extensive customer service
Process student account transactions
Research and resolve account issues
The Student Account Representative position at ASU Student Business Services in Tempe, Arizona, involves providing customer service and financial support to students regarding their accounts. Candidates should possess a high school diploma and relevant experience in customer service and accounts receivable
Job Summary
Performs a variety of customer service activities within the Student Business Services department unit to provide courteous, prompt, and accurate assistance to students regarding their ASU account status.
Essential duties include extensive customer service in person, via e-mail, and on the phone, researching account activity, processing transactions, preparing reconciliations and departmental reports, and resolving account-related matters.
The role requires answering a high volume of phone calls, responding to email inquiries, and assisting with in-person customer services, while maintaining attention to detail and effective communication.
Matching Summary
Match Score: 75
The Student Account Representative position at ASU Student Business Services in Tempe, Arizona, involves providing customer service and financial support to students regarding their accounts. Candidates should possess a high school diploma and relevant experience in customer service and accounts receivable.