It Support Specialist - Materials Research Institute

Penn State

University Park, Pennsylvania, USA
$46,400.00 - $67,300.00 py
100% onsite
Hardware and software support
Troubleshoot research equipment
Server support and updates
Provide technical support to faculty, staff, and students in a highly intensive materials research environment

Job Summary

  • Provide technical support to faculty, staff, and students in a highly intensive materials research environment.
  • Assist in interfacing PCs to highly complex research equipment and troubleshoot both sides of that exchange.
  • Maintain an inventory of more than 300 computers and servers and responsible for Drupal and nextCloud media servers’ updates and configurations.

Matching Summary

Provide technical support to faculty, staff, and students in a highly intensive materials research environment.

Salary

$46,400.00 - $67,300.00

Skills & Requirements

Must-have

  • hardware and software support
  • troubleshoot research equipment
  • server support and updates
  • AV support for hybrid meetings
  • document process and configurations

Nice-to-have

  • work in a fast-paced environment
  • work with international researchers
  • attention to detail

Key Requirements

  • 2+ years of relevant experience
  • GED or High School diploma
  • Authorized to work in the U.S.

Work Rights

Not specified

Tailored Resume

Cover Letter