As our Customer Relationship Manager, you’ll be supporting the establishment, maintenance and strengthening of customer relationships with High Value Customers (HVC)
Job Summary
As our Customer Relationship Manager, you’ll be supporting the establishment, maintenance and strengthening of customer relationships with High Value Customers (HVC).
You’ll take ownership of work that gives us our competitive edge, including full accountability of the Key Accounts assigned and hosting of valued customer accounts.
We invest in your growth and wellbeing, so you can bring your best: Supergrowth is real here. Your progress matters.
Matching Summary
As our Customer Relationship Manager, you’ll be supporting the establishment, maintenance and strengthening of customer relationships with High Value Customers (HVC).
Skills & Requirements
Must-have
Customer Relationship Management
High Value Customer support
Source of Wealth/Funds understanding
Responsible Gambling considerations
Proactive customer interventions
Personalized offer creation
Nice-to-have
Sports betting market knowledge
Online gaming industry experience
Gambling regulations familiarity
Customer retention strategy development
Dashboard and report creation
Key Requirements
Clear, confident communication (written and verbal)