Customer Service Representative

DS Bus Lines

Maple Grove, MN, United States
Answering customer phone calls
Booking ride requests
Canceling ride requests
As a Metro Mobility Demand Customer Service Representative, you will be the voice of our company in every interaction with our clients

Job Summary

  • As a Metro Mobility Demand Customer Service Representative, you will be the voice of our company in every interaction with our clients.
  • Transit Team is a provider of paratransit transportation services in the Twin Cities metro area.
  • We Offer: Paid Training, Paid Holidays, 2 Weeks of PTO, Medical, Dental, Vision, and Life Insurance, 401K with up to a 4% company match, Employee Assistance Programs And More!

Matching Summary

As a Metro Mobility Demand Customer Service Representative, you will be the voice of our company in every interaction with our clients.

Skills & Requirements

Must-have

  • answering customer phone calls
  • booking ride requests
  • canceling ride requests
  • providing ride ETA data
  • making outgoing calls
  • explaining policies

Nice-to-have

  • employer of choice
  • best company to work for
  • privilege to provide independence

Key Requirements

  • clean criminal record
  • good communication skills
  • good computer skills
  • prior customer service skills
  • familiarity with Twin Cities metro area

Work Rights

Not specified

Tailored Resume

Cover Letter