Project Manager

Probe CX

Melbourne, Victoria, Australia
Hybrid
Proven project manager experience in bpo or outsourcing
Proficiency in prince2, waterfall, scrum, or agile methodologies
Experience managing complex client-facing projects with diverse stakeholders
The role involves leading a portfolio of medium-to-large scale initiatives focused on digital transformation and exceptional customer experience

Job Summary

  • The role involves leading a portfolio of medium-to-large scale initiatives focused on digital transformation and exceptional customer experience.
  • Candidates will act as the primary link between internal delivery teams and external clients, ensuring milestones are met and risks are mitigated.
  • The company offers flexible hybrid work arrangements and access to state-of-the-art technology within a global team of 9,000 people.

Matching Summary

The role involves leading a portfolio of medium-to-large scale initiatives focused on digital transformation and exceptional customer experience.

Skills & Requirements

Must-have

  • Proven Project Manager experience in BPO or outsourcing
  • Proficiency in PRINCE2, Waterfall, Scrum, or Agile methodologies
  • Experience managing complex client-facing projects with diverse stakeholders

Nice-to-have

  • Logical and critical thinking skills under pressure
  • Ability to translate technical updates into business outcomes
  • Culture of purpose-led professional rigor and peer support

Key Requirements

  • Tertiary qualifications in business or management
  • Specific Project Management certifications such as PMP
  • Track record in similar Project Manager roles

Work Rights

Not specified

Tailored Resume

Cover Letter