We are the leading provider of professional services to the middle market globally, empowering our clients and people to realize their full potential
Job Summary
We are the leading provider of professional services to the middle market globally, empowering our clients and people to realize their full potential.
Responsibilities include providing phone and email technical support, troubleshooting hardware and software issues, and performing systems administration across multiple clients.
RSM offers a competitive benefits and compensation package with flexibility in scheduling to balance life’s demands while serving clients.
Matching Summary
We are the leading provider of professional services to the middle market globally, empowering our clients and people to realize their full potential.
Skills & Requirements
Must-have
Technical helpdesk support
Hardware and software troubleshooting
Office 365 and Windows Server administration
Network issue troubleshooting
Client case management
Ticketing system documentation
Nice-to-have
Experience with firewalls like Cisco and SonicWALL
VMWare ESX and vSphere administration
Remote solutions such as Citrix and VPN
Apple hardware and MAC OS X experience
Enterprise mobile device support
Inclusive and empowering work culture
Key Requirements
1-2 years technical helpdesk or IT role experience