The Field Service Engineer (FSE) services and maintains all product lines for Olympus America medical products, providing expert level technical support to assigned equipment
Job Summary
The Field Service Engineer (FSE) services and maintains all product lines for Olympus America medical products, providing expert level technical support to assigned equipment.
Job duties include establishing and maintaining a high level of customer satisfaction, performing new equipment installations, upgrades, troubleshooting, and providing feedback for service improvements.
Olympus offers a holistic employee experience supporting personal and professional well-being through meaningful work, equitable offerings, and a connected culture, including competitive salaries, comprehensive benefits, and paid time off.
Matching Summary
The Field Service Engineer (FSE) services and maintains all product lines for Olympus America medical products, providing expert level technical support to assigned equipment.
Skills & Requirements
Must-have
expert technical support
product installations and troubleshooting
customer training and support
travel overnight (>40%)
work independently with minimal supervision
Nice-to-have
mentoring junior engineers
support at conventions and trade shows
effective team member
positive working environment
Key Requirements
Associate degree or 4+ years equivalent experience