Job Summary

• In this role, you’ll actively contribute to improving the onboarding and mobility team’s performance within the EOR Operations vertical through strong HR operational understanding, systems-enabled delivery, and technology-enabled process improvement.
• This role focuses on operational leadership, systems optimisation, and scalability across onboarding and mobility processes, while specialist immigration and relocation case ownership remains within the Mobility team.
• You will also partner with cross-functional teams as required to deliver system, workflow, and automation improvements that support onboarding and mobility operations.

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Skills & Requirements

Key Requirements

• manager of one who operates with strong ownership and autonomy
• Strong operational expertise across a wide range of global countries and regions
• Comfortable moving from “scout to scale”
• Strong capability and focus on SLAs, operational metrics, and performance outcomes
• Demonstrated aptitude and appetite for innovating and optimising processes
• Strong, demonstrable technical expertise in HR and operations systems
• Experience supporting cross-functional HR lifecycle operations
• Experience translating operational requirements into system or automation enhancements
• Proven ability to manage and deliver projects assigned by a manager
• Excellent communication, influencing, conflict management, and negotiation skills
• A strong understanding of asynchronous work
• High level of proficiency in English

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