Trainer

AIPL ACQUIRE INTELLIGENCE

Quezon City, Philippines
Module creation and curriculum design
Training needs analysis
Contact center kpis
The Trainer enhances employee competencies by designing and delivering training programs that improve workplace performance in alignment with the company’s core values

Job Summary

  • The Trainer enhances employee competencies by designing and delivering training programs that improve workplace performance in alignment with the company’s core values.
  • Key responsibilities include conducting training needs assessments, facilitating classes, reviewing and improving course curricula, and verifying training effectiveness.
  • Join the A-Team and experience the A-Life at an award-winning global outsourcer providing contact center and back office services.

Matching Summary

The Trainer enhances employee competencies by designing and delivering training programs that improve workplace performance in alignment with the company’s core values.

Skills & Requirements

Must-have

  • module creation and curriculum design
  • training needs analysis
  • contact center KPIs
  • MS Office proficiency
  • coaching and facilitation skills

Nice-to-have

  • innovation and teamwork
  • strengthen employee development
  • statistical data interpretation
  • technical class preparation

Key Requirements

  • 2 years' experience in BPO as Trainer
  • Skilled in documentation and reporting
  • Strong numerical and analytical ability
  • Excellent communication skills
  • Knowledge in statistics and data interpretation

Work Rights

Not specified

Tailored Resume

Cover Letter