Senior Manager, Sales Investigations

Centene

Multiple Locations
Base: $107,700.00 - $199,300.00 py; bonus/equity: ...
On-site
Medicare advantage sales distribution
Investigative standards and protocols
Data analysis and trend interpretation
Centene is seeking a Senior Manager for Sales Investigations to lead a compliance-focused investigative team, overseeing operations related to Medicare Advantage agent misconduct. The role requires a strong background in compliance, investigations, and leadership within a healthcare or regulated environment

Job Summary

  • Provides enterprise-wide strategic and operational leadership for the Sales Investigations Team (SIT), including oversight of allegation intakes, regulatory-driven matters, and investigations involving sales practices, agent/agency conduct, and related FWA risks.
  • Establishes, maintains, and governs investigation standards, protocols, and quality controls (case triage, scoping, investigative plans, interviews, documentation, evidence handling, chain-of-custody, and retention) to ensure cases withstand regulatory, audit, and legal scrutiny.
  • Leads, coaches, and develops multi-layer teams, including SIT managers and investigators; drive talent development, workload planning, and a culture of integrity, consistency, and continuous improvement.

Matching Summary

Match Score: 85

Centene is seeking a Senior Manager for Sales Investigations to lead a compliance-focused investigative team, overseeing operations related to Medicare Advantage agent misconduct. The role requires a strong background in compliance, investigations, and leadership within a healthcare or regulated environment.

Salary

Base: $107,700.00 - $199,300.00 per year; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Medicare Advantage sales distribution
  • investigative standards and protocols
  • data analysis and trend interpretation
  • external stakeholder coordination
  • investigation outcomes application

Nice-to-have

  • compliance-focused investigative team
  • culture of integrity and continuous improvement
  • fresh perspective on workplace flexibility

Key Requirements

  • Bachelor's Degree or equivalent experience
  • 6+ years Compliance, investigations, law enforcement leadership, SIU, FWA, audit, or regulatory functions
  • 2+ years Leading people leaders and/or multi-layer teams
  • Experience with Medicare Advantage sales distribution structures
  • Master's Degree preferred
  • Juris Doctor (JD) preferred
  • Industry-related certification preferred

Work Rights

Not specified

Tailored Resume

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