Customer Service Represenative

Dog Dayz of California

Unknown, Unknown, US
Base: $14.00 - $16.00ph; bonus/equity: tips; benef...
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Answering phones and multi-tasking
Welcoming pet parents and vips
Handling cash and balancing drawer
** Destination Pet is seeking a Customer Service Representative at Dog Dayz of California, who is passionate about both pets and people. The role involves welcoming pet parents, managing customer interactions, and ensuring a positive experience in a fast-paced environment. Ideal candidates should have customer service experience and be comfortable multitasking while handling various responsibilities. **

Job Summary

  • We are revolutionizing the pet industry and are sniffing out our next Customer Service Representative who can make every client feel like a VIP.
  • You’ll be responsible for welcoming pet parents and their furry VIPs, answering phones, touring new clients, managing check-ins/outs, and responding to complaints.
  • Perks include Telehealth, 401k, and Pet Insurance, with pay starting at $14.00 - $16.00/hour DOE + tips.

Matching Summary

Match Score: 75

** Destination Pet is seeking a Customer Service Representative at Dog Dayz of California, who is passionate about both pets and people. The role involves welcoming pet parents, managing customer interactions, and ensuring a positive experience in a fast-paced environment. Ideal candidates should have customer service experience and be comfortable multitasking while handling various responsibilities. **

Salary

Base: $14.00 - $16.00/hour; Bonus/Equity: tips; Benefits: Telehealth, 401k, Pet Insurance

Skills & Requirements

Must-have

  • Answering phones and multi-tasking
  • Welcoming pet parents and VIPs
  • Handling cash and balancing drawer
  • Responding to complaints professionally
  • Keeping lobby clean and welcoming
  • Escorting pet guests to enclosures

Nice-to-have

  • Fluent in human and hound
  • Part concierge, part chaos coordinator
  • Elevate the love and lives of pet families
  • Revolutionizing the pet industry

Key Requirements

  • 1+ year customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter