Lead the conveyance of front-office commercial intent as clear, executable instructions to the back office, ensuring operational accuracy and efficiency, risk control, and effective coordination across teams
Job Summary
Lead the conveyance of front-office commercial intent as clear, executable instructions to the back office, ensuring operational accuracy and efficiency, risk control, and effective coordination across teams.
Continuously review the end-to-end employee benefits checklist process with key stakeholders, driving enhancements on workflow, including defining user requirements and change requests for IT.
Manage and influence internal and external stakeholders to align on operational requirements, timelines, and deliverables.
Matching Summary
Lead the conveyance of front-office commercial intent as clear, executable instructions to the back office, ensuring operational accuracy and efficiency, risk control, and effective coordination across teams.
Skills & Requirements
Must-have
Employee Benefits checklist preparation
Translate sales offers to operational inputs
Review and enhance checklist processes
Cross-functional team coordination
Establish sign-off governance framework
Address checklist-related enquiries
Nice-to-have
Empowering employees to find their 'better'
Live Healthier, Longer, Better Lives
Operational mindset and sales familiarity
Proactive problem-solving and collaboration
Key Requirements
Bachelor's degree with over 8 years of experience
Prior Middle Office or Sales Support experience preferred