ING aims to improve the digital experience for customers and empower their financial health, while contributing positively to society
Job Summary
ING aims to improve the digital experience for customers and empower their financial health, while contributing positively to society.
The role focuses on growing revenue from existing customers by identifying, designing, and executing upsell opportunities across the customer lifecycle.
ING offers personal growth, challenging work, an informal dynamic environment, and a hybrid way of working with potential for 50% remote work.
Matching Summary
ING aims to improve the digital experience for customers and empower their financial health, while contributing positively to society.
Skills & Requirements
Must-have
SQL and dashboard analytics
Customer journey management
Growth roles experience
Customer experience design
Rapid experimentation at scale
Cross-functional collaboration skills
English communication proficiency
Nice-to-have
Subscription business experience
Agile or squad-based teams
Journey orchestration tools
CRM and experimentation tools
Key Requirements
Strong analytical mindset
Experience in customer journey management
Comfort running experiments at scale
Customer-first thinking with commercial impact
Ability to work in fast-paced, autonomous environments