**
Suburban Buick GMC of Troy is seeking a Service Advisor to facilitate automotive services and repairs while ensuring excellent customer experiences. The ideal candidate will have prior service advising or automotive technician experience and a strong focus on customer service.
**
Job Summary
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
We offer best in class industry benefits including competitive pay, medical, dental and vision plans, paid holidays & PTO, and a 401(k) retirement plan.
Matching Summary
Match Score: 75
**
Suburban Buick GMC of Troy is seeking a Service Advisor to facilitate automotive services and repairs while ensuring excellent customer experiences. The ideal candidate will have prior service advising or automotive technician experience and a strong focus on customer service.
**
Skills & Requirements
Must-have
Initiating automotive services and repairs
Ascertaining vehicle performance problems
Developing service estimates
Writing repair orders
Maintaining customer records
Communicating with customers and technicians
Nice-to-have
Earning customers for life
Team player focused on exemplary customer service
Key Requirements
Previous Service Advisor experience preferred
Prior experience as an automotive technician a plus
Basic mechanical understanding of an automobile
Acceptable driving record and valid driver's license