Platform Support Analyst I

The Trade Desk

Ventura, CA, US
Base: $48,200 - $88,300 usd; bonus/equity: stock-b...
On-site
3+ years technical support experience
2+ years adtech industry experience
Strong sql and html proficiency
The Trade Desk is seeking a Platform Support Analyst I to provide technical support for their trading platform in Ventura, CA. The role emphasizes problem-solving, technical troubleshooting, and effective communication, with a strong focus on AdTech experience and SQL skills

Job Summary

  • The Trade Desk is a global technology company handling over 1 trillion queries per day with a mission to create a better internet through intelligent advertising.
  • This role involves supporting application issues, resolving incidents within SLAs, and executing stored procedures using SQL to maintain the trading platform.
  • Employees are eligible for comprehensive benefits including full healthcare premiums, 401k matching, stock-based compensation, and up to 160 hours of vacation time annually.

Matching Summary

Match Score: 85

The Trade Desk is seeking a Platform Support Analyst I to provide technical support for their trading platform in Ventura, CA. The role emphasizes problem-solving, technical troubleshooting, and effective communication, with a strong focus on AdTech experience and SQL skills.

Salary

Base: $48,200 - $88,300 USD; Bonus/Equity: Stock-based compensation grants available; Benefits: Comprehensive healthcare, 401k match, paid holidays, and tuition reimbursement

Skills & Requirements

Must-have

  • 3+ years technical support experience
  • 2+ years AdTech industry experience
  • Strong SQL and HTML proficiency
  • Advanced MS Excel skills
  • Bachelor's degree or equivalent experience

Nice-to-have

  • Experience with Salesforce and Jira
  • Knowledge of RTB and DSP platforms
  • Agile/Scrum workflow experience
  • Mentoring and training capabilities
  • Excellent written communication skills

Key Requirements

  • Bachelor's Degree from a four-year university
  • 3+ years relevant work experience in technical support
  • 2+ years of AdTech experience required

Work Rights

Not specified

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