Personal Banking Associate (future Opportunities) - Montreal Downtown (part-time)
TD Bank
Montreal, Quebec, Canada
Base: 22.35$ - 29.76$ cad; bonus/equity: not speci...
Customer service transactions
Product and service information
Digital banking education
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions
Job Summary
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions, while understanding customer needs and guiding them to the right contact person.
TD is committed to providing fair and equitable compensation opportunities, with growth opportunities and skill development defining features of the colleague experience, supported by a comprehensive Total Rewards Package.
Matching Summary
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
Salary
Base: 22.35$ - 29.76$ CAD; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
customer service transactions
product and service information
digital banking education
problem resolution
cash and non-cash transactions
Nice-to-have
Think like a customer
Act like an Owner
Innovate with purpose
Execute with Speed and Impact
build a positive and equitable work environment
Key Requirements
High School diploma and/or 1+ years of relevant experience
Investment Funds Canada (IFC) or equivalent – post-appointment within 6 months
Proficiency in using MS Office
Knowledge of banking solutions and processes
Strong administration, organizational, planning and time management skills
Strong communicator with customer experience skills