Services Manager Ops Process

The Home Depot

Services operations process improvement
Actionable insights and performance reporting
Data-driven recommendations
Lead analytics that support Services Operations by delivering actionable insights, performance reporting, and data-driven recommendations across assigned areas of responsibility

Job Summary

  • Lead analytics that support Services Operations by delivering actionable insights, performance reporting, and data-driven recommendations across assigned areas of responsibility.
  • Develop and implement changes that improve overall services operations processes that are likely to add value to the organization’s bottom line.
  • Communicate effectively and build strong, effective partnerships with the field/service providers and throughout The Home Depot.

Matching Summary

Lead analytics that support Services Operations by delivering actionable insights, performance reporting, and data-driven recommendations across assigned areas of responsibility.

Skills & Requirements

Must-have

  • Services Operations process improvement
  • Actionable insights and performance reporting
  • Data-driven recommendations
  • Manage day-to-day processes
  • Analyze fundamental components of problems
  • Communicate effectively with field/service providers

Nice-to-have

  • Strategic thinking and big picture skills
  • High sense of urgency
  • Collaborate effectively with cross-functional teams
  • Anticipate field and service provider needs

Key Requirements

  • 5 years minimum work experience
  • 1+ year leadership experience
  • Bachelor's degree or equivalent
  • Proficient SQL/GBQ skills
  • Certified Project Management Professional (PMP)

Work Rights

Legally permitted to work in the United States

Tailored Resume

Cover Letter