Sr. Manager, Global Controls Technical Support Center, Control Systems

Johnson Controls Inc

Milwaukee, United States
Base: $126,000 - $169,000; bonus: competitive plan...
Not specified
5+ years technical support experience
Control systems technical background
Global team management experience
Johnson Controls Inc. is seeking a Sr. Manager for their Global Controls Technical Support Center, focusing on overseeing technical support for Control Systems products. The ideal candidate will possess strong leadership skills and a technical background in control systems, with responsibilities including team management, customer support, and collaboration with various internal departments

Job Summary

  • The role involves overseeing a global technical support team responsible for resolving customer inquiries related to control products and systems.
  • Candidates will establish an end-to-end governance model across regions and support tiers while collaborating with engineering and product teams.
  • The position offers a competitive salary range of $126,000 to $169,000 along with a performance-based bonus plan and comprehensive benefits.

Matching Summary

Match Score: 85

Johnson Controls Inc. is seeking a Sr. Manager for their Global Controls Technical Support Center, focusing on overseeing technical support for Control Systems products. The ideal candidate will possess strong leadership skills and a technical background in control systems, with responsibilities including team management, customer support, and collaboration with various internal departments.

Salary

Base: $126,000 - $169,000; Bonus: Competitive plan based on individual, group, and corporate performance; Benefits: Comprehensive package including 401K, medical, dental, vision

Skills & Requirements

Must-have

  • 5+ years technical support experience
  • Control systems technical background
  • Global team management experience

Nice-to-have

  • Customer relationship management tools proficiency
  • Application engineering talent development
  • Cross-regional collaboration skills

Key Requirements

  • 5+ years in technical support
  • Experience managing global teams
  • Background in Control systems

Work Rights

Not specified

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