Manulife Financial Inc is seeking a Client Account Representative for its Retirement Operations team. The role focuses on delivering exceptional service to clients and building strong relationships while managing a block of clients and addressing their inquiries and needs
Job Summary
This role is crucial for delivering exceptional service and building strong relationships with Manulife John Hancock clients and brokers.
The successful candidate will manage a full block of clients while resolving issues and negotiating win-win solutions.
Joining the team offers opportunities to learn and grow within a flexible environment that prioritizes well-being and inclusion.
Matching Summary
Match Score: 85
Manulife Financial Inc is seeking a Client Account Representative for its Retirement Operations team. The role focuses on delivering exceptional service to clients and building strong relationships while managing a block of clients and addressing their inquiries and needs.
Skills & Requirements
Must-have
2-3 years B2B client servicing experience
Proficiency in Excel Word PowerPoint Access
Strong interpersonal and communication skills
Nice-to-have
Expertise in multitasking fast paced environment
Strong analytical skills for complex casework
Passion for providing client centric solutions
Key Requirements
2-3 years business-to-business client servicing experience
Minimum 2 years undergraduate or bachelor's degree
Proficiency in Microsoft Office and Access Databases