Patient Service Representative (psr) -maternal & Fetal Medicine -part Time- 32hrs A Week (park Ridge)

Advocate Health

Park Ridge, US
Base: $19.80 - $29.70; bonus/equity: not specified...
Part-time (32 hours a week, monday through friday)
Patient registration in emr
Scheduling patient appointments
Answering multiple telephone lines
Advocate Health is seeking a part-time Patient Service Representative in Park Ridge to provide high-quality service to patients, manage appointments, and assist with billing inquiries. The role requires strong customer service skills and experience in a medical environment, with benefits including competitive pay and comprehensive wellness programs

Job Summary

  • Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.
  • Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health.

Matching Summary

Match Score: 85

Advocate Health is seeking a part-time Patient Service Representative in Park Ridge to provide high-quality service to patients, manage appointments, and assist with billing inquiries. The role requires strong customer service skills and experience in a medical environment, with benefits including competitive pay and comprehensive wellness programs.

Salary

Base: $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • patient registration in EMR
  • scheduling patient appointments
  • answering multiple telephone lines
  • resolving patient questions
  • verifying insurance eligibility
  • maintaining medical records
  • handling difficult callers

Nice-to-have

  • strong communication skills
  • ability to solve problems
  • functioning in high volume
  • working under stressful conditions

Key Requirements

  • High school diploma or equivalent
  • One to two years related customer service experience
  • Experience handling difficult caller/customers/patients
  • CRT/PC experience in a customer service setting

Work Rights

Not specified

Tailored Resume

Cover Letter