Complex Care Coordinator, Patient Navigator

Mass General Brigham Community Physicians, Inc.

Boston, MA, US
Base: $22.22 - $31.71phly; bonus/equity: not speci...
Hybrid
Patient advocacy and support
Healthcare resource coordination
Interdisciplinary team collaboration
Mass General Brigham is a not-for-profit organization committed to advancing patient care, research, teaching, and community service through high-performing teams

Job Summary

  • Mass General Brigham is a not-for-profit organization committed to advancing patient care, research, teaching, and community service through high-performing teams.
  • The Complex Care Coordinator Patient Navigator ensures a seamless, patient-centered care experience by assisting patients and families in navigating healthcare complexities and coordinating resources.
  • The role offers a hybrid work model with onsite presence 3-4 times weekly, competitive base pay, comprehensive benefits, career advancement opportunities, and a supportive work environment.

Matching Summary

Mass General Brigham is a not-for-profit organization committed to advancing patient care, research, teaching, and community service through high-performing teams.

Salary

Base: $22.22 - $31.71/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits and recognition programs

Skills & Requirements

Must-have

  • Patient advocacy and support
  • Healthcare resource coordination
  • Interdisciplinary team collaboration
  • Electronic health records familiarity
  • Hybrid onsite and remote work
  • Strong communication skills

Nice-to-have

  • Organizational and time management skills
  • Knowledge of community services
  • Patient education expertise
  • Non-clinical clinical team support
  • Experience with case management software

Key Requirements

  • Bachelor's Degree in Clinical Social Work or Healthcare Management or related field
  • 1-2 years social work or case management experience preferred
  • Ability to review experience in lieu of degree

Work Rights

Not specified

Tailored Resume

Cover Letter