Not specified (assumed to be in-office based on typical roles in freight forwarding).
2-3 years sales support experience
Customer service proficiency required
Microsoft excel data analysis skills
Pentagon Freight Services is seeking a Customer Service Executive to enhance market share through sales support and coordination. The ideal candidate should have experience in customer service and sales support, particularly in logistics or related industries, and possess strong organizational and communication skills
Job Summary
The primary objective is to develop and improve market share for new and existing businesses within the Inside Sales team.
The role involves assisting the sales team with preparing quotations, tender submissions, and RFQ proposals while verifying pricing and terms.
Candidates must maintain accurate data quality and coordinate with internal departments like operations and finance to ensure seamless business execution.
Matching Summary
Match Score: 75
Pentagon Freight Services is seeking a Customer Service Executive to enhance market share through sales support and coordination. The ideal candidate should have experience in customer service and sales support, particularly in logistics or related industries, and possess strong organizational and communication skills.
Skills & Requirements
Must-have
2-3 years sales support experience
Customer service proficiency required
Microsoft Excel data analysis skills
Freight forwarding industry knowledge
Strong organizational and multitasking abilities
Nice-to-have
Oil and Gas or EPC industry background
Marine industry experience preferred
Enthusiastic and proactive attitude
Knowledge of industry trends
Excellent interpersonal communication skills
Key Requirements
Minimum Diploma holder
2-3 years experience in sales support
Experience in freight forwarding or logistics industry