Hardware Sales Operations Specialist

Jack Henry

Springfield, MO, US
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Manage hardware and software maintenance sales
Prepare service configurations and quotes
Handle customer renewals and upsell opportunities
** Jack Henry is seeking a Hardware Sales Operations Specialist to optimize sales processes and enhance client experiences. The role involves managing the quote-to-cash process for hardware, software, and maintenance sales, requiring a strong background in sales operations within a technology environment. **

Job Summary

  • In this role, you will play a key part in managing the end-to-end quote-to-cash process and maintenance sales activities related to third-party hardware, software, and services.
  • Proactively handles customer renewals, identifying opportunities for upselling and cross-selling to maximize revenue.
  • At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members.

Matching Summary

Match Score: 75

** Jack Henry is seeking a Hardware Sales Operations Specialist to optimize sales processes and enhance client experiences. The role involves managing the quote-to-cash process for hardware, software, and maintenance sales, requiring a strong background in sales operations within a technology environment. **

Skills & Requirements

Must-have

  • Manage hardware and software maintenance sales
  • Prepare service configurations and quotes
  • Handle customer renewals and upsell opportunities
  • Collaborate with Sales and PAC teams
  • Oversee daily operations and pre-order activities
  • Coordinate customer orders and compliance
  • Respond to customer inquiries and resolve issues
  • Maintain databases and documentation
  • Drive process improvements

Nice-to-have

  • Customer focused problem-solving
  • Continuous improvement mindset
  • Strong analytical skills
  • Advanced organizational skills

Key Requirements

  • Minimum of three years experience in sales operations
  • Experience in order management
  • Experience in a technology-focused environment
  • Experience supporting resale of hardware, software, or third-party services
  • Ability to travel up to 10%

Work Rights

Not specified

Tailored Resume

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