Temporary Customer Service Executive

PCCW-HKT DataCom Services Ltd

Hong Kong, Hong Kong, HK
Not specified; not specified; retirement scheme (m...
On-site
Good command of written english
Strong spoken chinese skills
Shift duty availability required
PCCW-HKT DataCom Services Ltd is seeking a Temporary Customer Service Executive in Hong Kong, responsible for handling customer inquiries and supporting financial services operations. The ideal candidate should possess strong communication skills in both English and Chinese, a customer-oriented mindset, and the ability to work independently

Job Summary

  • The role involves handling customer telephone enquiries and providing resolution in daily operations while supporting HKT financial services follow-up activities.
  • Candidates must possess a good command of both written and spoken English and Chinese along with strong customer service skills.
  • The position requires working shift duty from 8:00 to 00:00 Monday to Sunday at the Mei Foo location.

Matching Summary

Match Score: 75

PCCW-HKT DataCom Services Ltd is seeking a Temporary Customer Service Executive in Hong Kong, responsible for handling customer inquiries and supporting financial services operations. The ideal candidate should possess strong communication skills in both English and Chinese, a customer-oriented mindset, and the ability to work independently.

Salary

Not specified; Not specified; Retirement Scheme (MPF), Staff discounts, Gratuity

Skills & Requirements

Must-have

  • Good command of written English
  • Strong spoken Chinese skills
  • Shift duty availability required
  • Knowledge of Microsoft Office
  • Professional telephone manner

Nice-to-have

  • Proactive attitude towards learning
  • Ability to work independently
  • Customer-oriented service mindset
  • Experience with ad hoc duties

Key Requirements

  • HKCEE or HKDSE qualification or above
  • Willingness to work shift duty
  • Computer application knowledge

Work Rights

Not specified

Tailored Resume

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