Base: $50,000-$65,000; bonus/equity: eligible for ...
3 years banking experience
Commercial loan servicing knowledge
Account opening procedures
The Client Support Professional serves as a liaison between internal contacts such as Loan Ops and Treasury Management to ensure exceptional customer experiences
Job Summary
The Client Support Professional serves as a liaison between internal contacts such as Loan Ops and Treasury Management to ensure exceptional customer experiences.
Wintrust offers an award-winning culture with competitive pay, annual discretionary bonuses, and comprehensive benefits including medical, dental, vision, and a 401k plan with company match.
Candidates must handle daily customer requests via phone and system, troubleshoot issues, and manage regulatory and compliance requirements for commercial clients.
Matching Summary
The Client Support Professional serves as a liaison between internal contacts such as Loan Ops and Treasury Management to ensure exceptional customer experiences.
Salary
Base: $50,000-$65,000; Bonus/Equity: Eligible for annual discretionary bonus; Benefits: Comprehensive package including medical, dental, vision, life, 401k match, and tuition reimbursement
Skills & Requirements
Must-have
3 years banking experience
commercial loan servicing knowledge
account opening procedures
wire processing and transfers
regulatory compliance adherence
Nice-to-have
exceptional customer service skills
strong verbal communication abilities
high level of organization
keen attention to detail
ability to respond quickly
Key Requirements
Minimum 3 years banking experience
High school diploma required
Bachelor's degree preferred
Knowledge of loan documents and audit control procedures