Switchboard And Reservation Agent

Jllcareers

Singapore, Singapore
**
Hospitality skills
Interacting with client demands
Answering incoming calls
** JLL is seeking a Switchboard and Reservation Agent in Singapore to manage incoming calls, reservations, and provide administrative support for a global bank client. The role requires strong hospitality skills and a professional demeanor to address client needs efficiently. **

Job Summary

  • JLL empowers you to shape a brighter way forward by combining world-class services, advisory, and technology.
  • The Switchboard and Reservation Agent will be responsible for answering calls, transferring them appropriately, providing general information, and taking/confirming reservations using an internal system.
  • This role requires strong knowledge of hospitality skills and the ability to interact with a wide range of client demands, while maintaining accurate records and providing a positive user experience.

Matching Summary

Match Score: 75

** JLL is seeking a Switchboard and Reservation Agent in Singapore to manage incoming calls, reservations, and provide administrative support for a global bank client. The role requires strong hospitality skills and a professional demeanor to address client needs efficiently. **

Skills & Requirements

Must-have

  • hospitality skills
  • interacting with client demands
  • answering incoming calls
  • transferring calls appropriately
  • providing general information
  • taking and confirming reservations
  • maintaining accurate records
  • handling correspondence
  • addressing inquiries and concerns

Nice-to-have

  • positive and helpful experience
  • efficient and professional
  • escalating issues as necessary
  • shaping a brighter way

Key Requirements

  • Ability to interact with wide range of client demands
  • Ability to use internal system for reservations
  • Ability to manage occupancy and space metrics
  • Ability to churn report and submit on time

Work Rights

Not specified

Tailored Resume

Cover Letter