Customer Service Representative

Mellina Animal Hospital

North Chatham, NY, United States
Base: $18 ph; bonus/equity: not specified; benefit...
On-site
Multi-line phone system
Veterinary software platforms
Basic veterinary terminology
Mellina Animal Hospital is seeking a friendly and motivated Customer Service Representative to join their team. The role involves providing exceptional customer service to clients and their pets while managing appointment scheduling, phone inquiries, and maintaining patient records

Job Summary

  • Our Customer Service Representatives are the heart of our practice—they are often the first point of contact for our clients and play a vital role in creating a positive experience for both pets and their people.
  • Greet clients with warmth and professionalism, in person and over the phone.
  • Evening shifts are required and must be available to work Saturdays as needed.

Matching Summary

Match Score: 85

Mellina Animal Hospital is seeking a friendly and motivated Customer Service Representative to join their team. The role involves providing exceptional customer service to clients and their pets while managing appointment scheduling, phone inquiries, and maintaining patient records.

Salary

Base: $18 per hour; Bonus/Equity: Not specified; Benefits: Health and dental insurance, Paid time off, 401(k) with company matching, Employee discounts for your pets

Skills & Requirements

Must-have

  • multi-line phone system
  • veterinary software platforms
  • basic veterinary terminology

Nice-to-have

  • passion for pets
  • positive, friendly attitude
  • team player

Key Requirements

  • High School Diploma, GED, or equivalent
  • At least one year of customer service experience
  • Ability to lift up to 50 pounds

Work Rights

Not specified

Tailored Resume

Cover Letter