Case Management Support Intern

Penn State

University Park, PA, US
Stipend available based on contracted hours; not s...
Hybrid
Handle confidential information with discretion
Strong interpersonal and relationship-building skills
Ability to work independently and collaboratively
The intern serves as a support for the case management team in addressing unforeseen student situations such as complex behavioral challenges and financial insecurity

Job Summary

  • The intern serves as a support for the case management team in addressing unforeseen student situations such as complex behavioral challenges and financial insecurity.
  • Responsibilities include triaging calls and emails, providing appropriate referrals for medical care and housing, and maintaining records in an online case management system.
  • This position offers hands-on learning experiences within the Student Care and Advocacy division, focusing on empowering students to build self-sufficiency skills.

Matching Summary

The intern serves as a support for the case management team in addressing unforeseen student situations such as complex behavioral challenges and financial insecurity.

Salary

Stipend available based on contracted hours; Not specified base salary; Not specified benefits

Skills & Requirements

Must-have

  • Handle confidential information with discretion
  • Strong interpersonal and relationship-building skills
  • Ability to work independently and collaboratively
  • Reliable and trustworthy customer service approach

Nice-to-have

  • Empathetic and solutions-oriented mindset
  • Experience with community systems navigation
  • Willingness to assist with outreach events

Key Requirements

  • Current Penn State employee or student status preferred
  • Undergraduate or graduate enrollment required
  • Availability for 10-40 hours per week

Work Rights

Not specified

Tailored Resume

Cover Letter