**
Intermountain Health is seeking an On-call Patient Service Representative in Park City, Utah, to serve as the primary connection between the organization and its patients. The role emphasizes customer service, collaboration, and the efficient handling of patient intake and care processes.
**
Job Summary
The Patient Service Representative serves as the first connection between Intermountain and patients, embodying Intermountain values and focusing on establishing collaborative relationships.
This role resolves patient needs related to patient intake and care, including greeting, checking-in/out, verifying information, and scheduling appointments.
The position requires ongoing learning through various channels to ensure the highest standard of performance is achieved.
Matching Summary
Match Score: 75
**
Intermountain Health is seeking an On-call Patient Service Representative in Park City, Utah, to serve as the primary connection between the organization and its patients. The role emphasizes customer service, collaboration, and the efficient handling of patient intake and care processes.
**
Salary
$17.86 - $23.22; Not specified; Not specified
Skills & Requirements
Must-have
Patient interaction over phone and in person
EMR documentation
Appointment scheduling
Patient registration
Insurance verification
Payment processing
Nice-to-have
Professional etiquette and communication
Confidentiality
Customer service excellence
Critical thinking and situational awareness
Multilingual skills
Key Requirements
Six months customer service experience
Basic computer skills
Professional manner and strong communication skills
Ability to work collaboratively
Ability to protect patient privacy and confidentiality