It Support Specialist

Orion Innovation

Kanata, Ontario, Canada
On-site
8+ years of windows and macos troubleshooting
Microsoft intune endpoint management experience
Top-secret security clearance eligibility
Orion Innovation is seeking an IT Support Specialist for their Kanata, Ontario office. The role requires extensive experience in troubleshooting and managing IT infrastructure, with a strong focus on user experience and operational improvements

Job Summary

  • The role involves providing on-site desk-side troubleshooting and support for meeting rooms within the Kanata office.
  • Candidates must be eligible for a Top-Secret Security Clearance to handle sensitive government or corporate data.
  • The position requires maintaining device posture and access hygiene while supporting cloud-based infrastructure in AWS.

Matching Summary

Match Score: 85

Orion Innovation is seeking an IT Support Specialist for their Kanata, Ontario office. The role requires extensive experience in troubleshooting and managing IT infrastructure, with a strong focus on user experience and operational improvements.

Skills & Requirements

Must-have

  • 8+ years of Windows and macOS troubleshooting
  • Microsoft Intune endpoint management experience
  • Top-Secret Security Clearance eligibility
  • AWS console management familiarity
  • ManageEngine ticketing system proficiency
  • ISO-27001 and NIST 800-53 compliance support

Nice-to-have

  • Scripting in Shell or Bash
  • Passion for automation and documentation
  • Experience with CrowdStrike Falcon tools
  • Zero-Trust architecture implementation knowledge

Key Requirements

  • 8+ years of strong troubleshooting skills
  • Eligibility for Top-Secret Security Clearance
  • Hands-on experience with Microsoft Intune
  • Familiarity with AWS console management
  • Proven ability to run workflows in ManageEngine

Work Rights

Must be eligible for Top-Secret Security Clearance

Tailored Resume

Cover Letter