Humanitarian Accountability Officer

Wahanavisi

Karen, Nairobi, Kenya
Accountability to affected populations (aap)
Complaints and feedback mechanisms (cfms)
Community engagement and communication
Lead in the development and sustenance of a culture of planning, research, accountability under Program Accountability Framework components and knowledge management for evidence-based programming

Job Summary

  • Lead in the development and sustenance of a culture of planning, research, accountability under Program Accountability Framework components and knowledge management for evidence-based programming.
  • Establish and oversee safe, accessible, confidential, and functional CFMs (hotlines, help desks, suggestion boxes, community meetings, digital platforms).
  • Integrate accountability indicators into MEAL frameworks and support real-time programme adaptation based on community input.

Matching Summary

Lead in the development and sustenance of a culture of planning, research, accountability under Program Accountability Framework components and knowledge management for evidence-based programming.

Skills & Requirements

Must-have

  • Accountability to Affected Populations (AAP)
  • Complaints and Feedback Mechanisms (CFMs)
  • Community Engagement and Communication
  • Monitoring, Learning, and Adaptation
  • Data quality assurance
  • Humanitarian standards

Nice-to-have

  • Christian humanitarian organization
  • Spiritual life example
  • Inclusive communication techniques
  • Adaptive programming approaches

Key Requirements

  • Bachelor's degree in M&E, Statistics, Economics, Development Studies, Social Sciences, or related discipline
  • Over 3 years of related field experience
  • Minimum 3–5 years of relevant experience in MEAL
  • Experience in designing and implementing Accountability systems
  • Proven experience in data quality assurance
  • Experience working with NGOs, UN agencies, or donor-funded projects
  • Experience in training, mentoring, and capacity strengthening

Work Rights

Local Applicants Only

Tailored Resume

Cover Letter