Policy Specialist

EML

Melbourne, Australia
Fully remote
Worksafe insurance policies
Premium obligations
Resolve queries
As a Policy Specialist, you will act as a key point of contact for employers, helping them understand and navigate their WorkSafe insurance policies and premium obligations

Job Summary

  • As a Policy Specialist, you will act as a key point of contact for employers, helping them understand and navigate their WorkSafe insurance policies and premium obligations.
  • You will feel a strong sense of purpose knowing your work supports both employers and safer workplaces.
  • EML provides career opportunities and great employee benefits, including a diverse and collaborative team culture like no other and flexibility to work from home to support work/life balance.

Matching Summary

As a Policy Specialist, you will act as a key point of contact for employers, helping them understand and navigate their WorkSafe insurance policies and premium obligations.

Skills & Requirements

Must-have

  • WorkSafe insurance policies
  • premium obligations
  • resolve queries
  • manage employer accounts
  • resolve issues
  • financial concepts

Nice-to-have

  • positive impact on someone’s life
  • strong sense of purpose
  • learning culture
  • diverse and collaborative team culture
  • work/life balance

Key Requirements

  • customer service experience
  • contact centre experience
  • debt collection experience
  • workers compensation experience
  • insurance experience
  • regulated environment experience

Work Rights

Not specified

Tailored Resume

Cover Letter