Customer Service Representative - Broadway

CommBank

Broadway, New South Wales, Australia
Part-time onsite
Customer transactional banking needs
Processing deposits and withdrawals
Assisting with cash/atm procedures
CommBank is seeking a part-time Customer Service Representative for its Broadway branch, focusing on delivering exceptional banking experiences to personal and small business customers. The role requires strong communication skills and a passion for customer service, with a structured schedule of 25 hours per week

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As a Customer Service Representative in our Broadway Shopping Centre Branch you’ll be responding to customers transactional banking needs, delivering a seamless customer experience.
  • At Commbank, we’re determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples.

Matching Summary

Match Score: 85

CommBank is seeking a part-time Customer Service Representative for its Broadway branch, focusing on delivering exceptional banking experiences to personal and small business customers. The role requires strong communication skills and a passion for customer service, with a structured schedule of 25 hours per week.

Skills & Requirements

Must-have

  • customer transactional banking needs
  • processing deposits and withdrawals
  • assisting with cash/ATM procedures
  • adhering to bank processes
  • risk culture
  • work in a busy retail environment

Nice-to-have

  • genuine passion for customer service
  • improving financial wellbeing
  • collaborative culture
  • seeing the big picture for customers
  • holistic solutions

Key Requirements

  • entry-level position in Banking
  • ability to ask the right questions
  • excellent communication skills
  • willingness to contribute
  • availability to cover predetermined roster

Work Rights

Not specified

Tailored Resume

Cover Letter