Senior It Infrastructure Problem Engineer, Managed Services
Rockwell Automation
Katowice, Poland
Not specified; not specified; comprehensive benefi...
Hybrid (expected to work at the office on mondays, tuesdays, and thursdays)
5 years vmware or nutanix administration
5 years windows server experience
Root cause analysis (rca) expertise
Rockwell Automation is seeking a Senior IT Infrastructure Problem Engineer to lead problem management for their customers' operational technology infrastructure in a hybrid work environment. The ideal candidate will have substantial experience in virtual infrastructure, Windows Server environments, and proactive problem management, along with strong analytical skills
Job Summary
Rockwell Automation is a global technology leader helping manufacturers be more productive, sustainable, and agile with over 28,000 employees worldwide.
The Senior Problem Engineer will lead problem management efforts for customers' OT infrastructure by identifying root causes of incidents to reduce impact and prevent recurrence.
The role offers a hybrid schedule in Katowice, Poland, along with benefits including volunteer paid time off, donation matching, and access to a digital course library.
Matching Summary
Match Score: 85
Rockwell Automation is seeking a Senior IT Infrastructure Problem Engineer to lead problem management for their customers' operational technology infrastructure in a hybrid work environment. The ideal candidate will have substantial experience in virtual infrastructure, Windows Server environments, and proactive problem management, along with strong analytical skills.
Salary
Not specified; Not specified; Comprehensive benefits package including volunteer PTO and wellness programs
Skills & Requirements
Must-have
5 years VMware or Nutanix administration
5 years Windows Server experience
Root Cause Analysis (RCA) expertise
ITIL methodology knowledge
DNS, DHCP, RDP configuration skills
Backup system administration (Veeam/NetBackup)
Nice-to-have
Server hardware knowledge (Dell, HP, Cisco)
Network switch familiarity (Cisco, HPE)
MSR solutions exposure (Cyolo, Claroty)
Infrastructure monitoring platform experience
Firewall familiarity (Palo Alto, Fortinet)
Key Requirements
Bachelor's degree in Computer Science or IT
Minimum 5 years virtual infrastructure experience
Minimum 5 years Windows Server environment experience
Minimum 2 years proactive problem management experience