Tech Svc Desk

unistrasi.it

Problem solving skills
Analytical skills
Support of hardware and software
The role involves answering moderately complex questions and providing support for hardware and software

Job Summary

  • The role involves answering moderately complex questions and providing support for hardware and software.
  • You will assist L1 agents with ongoing queries related to client incidents and requests.
  • Success in this position requires effective problem-solving and analytical skills.

Matching Summary

The role involves answering moderately complex questions and providing support for hardware and software.

Skills & Requirements

Must-have

  • Problem solving skills
  • Analytical skills
  • Support of hardware and software

Nice-to-have

  • Experience with client applications
  • Ability to escalate complex problems

Key Requirements

  • High School Diploma or GED
  • 1-2 years of experience
  • Technical certification or Associate Degree may be required

Work Rights

Not specified

Tailored Resume

Cover Letter